Ready to elevate your career? GFL Environmental is expanding! We are officially hunting for our next Collections Specialist in Vaughan, ON—someone ready to bring fresh ideas and grow alongside a dynamic team.About UsOur employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life!The RoleWe are looking for a talented Collections Specialist to join our team based in our Vaughan office. In this role, you will play a key role in the collection of outstanding customer balances, performing account reconciliations, and supporting the credit approval process. This role is vital to improving Days Sales Outstanding (DSO) and minimizing bad debt losses in line with GFL’s Credit Policy.Key Responsibilities<ul><li>Ensure timely collection of outstanding receivables to meet company targets.</li><li>Contact customers regarding overdue accounts and resolve issues preventing payment.</li><li>Conduct regular reviews and reconciliations of customer accounts to maintain accuracy.</li><li>Monitor accounts for non-payment, late payments, and other irregularities.</li><li>Investigate and resolve payment discrepancies, providing supporting documentation as required.</li><li>Process credit card payments securely and efficiently.</li><li>Analyze customer payment patterns to develop strategies that enhance cash flow.</li><li>Use tracing techniques to locate customers as needed.</li><li>Issue credit hold notifications in accordance with policy.</li><li>Provide updates to management on the status of overdue accounts.</li><li>Recommend accounts for third-party collections or bad debt write-offs.</li><li>Adhere to all company policies and management directives.</li><li>Adapt to changes and learn new processes as the business evolves.</li><li>Perform other related duties as assigned.</li></ul>What We’re Looking For <ul><li>Experience: 2–3 years of related experience and/or training in Accounts Receivable or Collections.</li><li>Education: Post-secondary education is preferred, or equivalent practical experience.</li><li>Technical Skills: Proficient with Microsoft Excel, Word, and Outlook.</li><li>Soft Skills: Strong attention to detail and high level of accuracy. Self-motivated team player with a positive attitude and strong work ethic. Ability to work under pressure, manage multiple tasks, and meet deadlines. Excellent interpersonal and communication skills (both written and verbal). Effective organizational and time-management skills. Ability to work independently with minimal supervision. Strong analytical and problem-solving capabilities.</li><li>Bonus Points: Experience with TRUX Route Management and Great Plains (GP) systems is an asset. Prior experience in the waste management industry is an asset.</li></ul>What We OfferWhy join us? We believe in taking care of our team. Here is a snapshot of our total rewards you can expect:<ul><li>Health: Comprehensive medical, dental, and vision insurance.</li><li>Wellness: Employee Assistance Program, life insurance, and paid time-off.</li><li>Financial: RRSP matching, profit sharing and competitive wages.</li><li>Culture: Growth opportunities and continuous learning opportunities.</li></ul>Join us and become part of "Team Green" at GFL Environmental, where your skills and dedication will be valued and rewarded. Apply now for this exciting opportunity! #GFLTalent  We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact <a href="mailto:myworkdayrecruitment@gflenv.com">myworkdayrecruitment@gflenv.com</a> Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date. This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada the United States, GFL&rsquo;s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers. We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements. At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.

Collections Specialist

Ready to elevate your career? GFL Environmental is expanding! We are officially hunting for our next Collections Specialist in Vaughan, ON—someone ready to bring fresh ideas and grow alongside a dynamic team.About UsOur employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life!The RoleWe are looking for a talented Collections Specialist to join our team based in our Vaughan office. In this role, you will play a key role in the collection of outstanding customer balances, performing account reconciliations, and supporting the credit approval process. This role is vital to improving Days Sales Outstanding (DSO) and minimizing bad debt losses in line with GFL’s Credit Policy.Key Responsibilities<ul><li>Ensure timely collection of outstanding receivables to meet company targets.</li><li>Contact customers regarding overdue accounts and resolve issues preventing payment.</li><li>Conduct regular reviews and reconciliations of customer accounts to maintain accuracy.</li><li>Monitor accounts for non-payment, late payments, and other irregularities.</li><li>Investigate and resolve payment discrepancies, providing supporting documentation as required.</li><li>Process credit card payments securely and efficiently.</li><li>Analyze customer payment patterns to develop strategies that enhance cash flow.</li><li>Use tracing techniques to locate customers as needed.</li><li>Issue credit hold notifications in accordance with policy.</li><li>Provide updates to management on the status of overdue accounts.</li><li>Recommend accounts for third-party collections or bad debt write-offs.</li><li>Adhere to all company policies and management directives.</li><li>Adapt to changes and learn new processes as the business evolves.</li><li>Perform other related duties as assigned.</li></ul>What We’re Looking For <ul><li>Experience: 2–3 years of related experience and/or training in Accounts Receivable or Collections.</li><li>Education: Post-secondary education is preferred, or equivalent practical experience.</li><li>Technical Skills: Proficient with Microsoft Excel, Word, and Outlook.</li><li>Soft Skills: Strong attention to detail and high level of accuracy. Self-motivated team player with a positive attitude and strong work ethic. Ability to work under pressure, manage multiple tasks, and meet deadlines. Excellent interpersonal and communication skills (both written and verbal). Effective organizational and time-management skills. Ability to work independently with minimal supervision. Strong analytical and problem-solving capabilities.</li><li>Bonus Points: Experience with TRUX Route Management and Great Plains (GP) systems is an asset. Prior experience in the waste management industry is an asset.</li></ul>What We OfferWhy join us? We believe in taking care of our team. Here is a snapshot of our total rewards you can expect:<ul><li>Health: Comprehensive medical, dental, and vision insurance.</li><li>Wellness: Employee Assistance Program, life insurance, and paid time-off.</li><li>Financial: RRSP matching, profit sharing and competitive wages.</li><li>Culture: Growth opportunities and continuous learning opportunities.</li></ul>Join us and become part of "Team Green" at GFL Environmental, where your skills and dedication will be valued and rewarded. Apply now for this exciting opportunity! #GFLTalent  We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact <a href="mailto:myworkdayrecruitment@gflenv.com">myworkdayrecruitment@gflenv.com</a> Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date. This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

Collections Specialist

About the Job

About the Company

GFL Environmental

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