<div>Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.</div>Energy Solutions is seeking a full-time Solar Associate, Application Processing, to join our Distributed Energy Resources (DER) Team. The Solar Associate will support program operations by independently processing solar applications in accordance with established SOPs, program requirements, and quality standards.This role is responsible for reviewing applications for accuracy, completeness, and compliance, verifying information across multiple documents and systems, communicating with approved vendors to resolve application issues, and escalating exceptions that fall outside defined guidelines. This is a perfect opportunity for someone who can manage high-volume workload, ensures data integrity through quality assurance processes, and contributes to efficient program delivery through accurate and timely application processing. The person filling this role will be required to work in a hybrid work environment reporting to one of our offices in Oakland, CA; Portland, OR; or Chicago, IL and expected to be in the office a minimum of once a week.  Daily responsibilities include but are not limited to: <ul><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Execute assigned program workflows (e.g., claim intake, completeness review, eligibility verification within guidelines) to support service levels and processing timelines.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Manage application queues and shared inboxes to ensure claims and participant inquiries are addressed in accordance with documented SOPs.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Review, validate, and process applications and claims in accordance with program rules, eligibility criteria, and SOPs.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Review work for accuracy and completeness before submission and flag issues to the Project Manager.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Maintain accurate records and documentation, in alignment with program guidelines and compliance requirements, in program systems, databases, or CRMs.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Respond to participant, customer, contractor, and trade ally emails, phone calls, and inquiries regarding application status, program guidelines, or other questions, professionally and promptly.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Apply and communicate program rules, procedures, and eligibility requirements using established guidance to support submission quality and reduce rework.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Resolve routine issues within established guidelines and escalate complex participant or technical questions when needed. Apply program guidelines and SOPs to resolve disputes or address noncompliance.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Document investigations and outcomes, including drafting responses or correspondence based on template responses, provided in program Service Level Agreement(s) (SLAs), as needed.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Execute data validation and quality assurance activities for assigned workflows using defined checklists and processes.</li></ul> Minimum Qualifications:<ul><li style="font-family:'times new roman' , times , serif;font-size:14pt;">A high school degree with a minimum of 2 years of relevant experience; or a bachelor's degree in project management or related field.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Strong written and verbal communication skills, with the ability to answer stakeholder and program participant inquiries received over email or calls concisely, courteously, and professionally. </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint). </li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Strong organizational skills and attention to detail, with the ability to identify issues and escalate when needed.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">Demonstrated ability to independently manage multiple tasks and deadlines and respond to internal communication from peers and managers promptly.</li><li style="font-family:'times new roman' , times , serif;font-size:14pt;">A cover letter will be required explaining your interest in the company and the role (the use of AI is prohibited in the drafting).</li></ul> The salary range for this role is $60,000–$70,000/annually with a target compensation of $60,000 - $66,500/annually based on experience and qualifications.<div>Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.Equal Opportunity EmployerEnergy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.Office Locations and a Remote WorkforceEnergy Solutions operates as a predominantly remote workforce with offices in  <a href="https://energy-solution.com/contact-us/">six different locations</a>. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.Background Check InformationInformation will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email <a href="mailto:accommodation@energy-solution.com">accommodation@energy-solution.com</a>.<a href="https://energy-solution.com/wp-content/uploads/2023/07/ES-Privacy-Notice-for-Job-Applicants.pdf">Privacy Notice for Job Applicants </a>  </div>

Founded in 1995, Energy Solutions is an employee-owned clean energy consulting firm defined by innovation, value, quality and reliability. Our mission is simple&mdash;to positively impact the environment through market-based, cost-effective energy, carbon, and water management solutions. Our 100+ employees strive to fulfill this mission by providing our utility, government and commercial customers with clean energy policies, programs, and projects throughout the United States. Since our inception, Energy Solutions&rsquo; core commitment has been providing professional energy efficiency consulting services through our mission-based approach.

Solar Programs, Application Processing Associate (Hybrid - Oakland, CA; Portland, OR; Chicago, IL - US)

<div>Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.</div>Energy Solutions is seeking a full-time Solar Associate, Application Processing, to join our Distributed Energy Resources (DER) Team. The Solar Associate will support program operations by independently processing solar applications in accordance with established SOPs, program requirements, and quality standards.This role is responsible for reviewing applications for accuracy, completeness, and compliance, verifying information across multiple documents and systems, communicating with approved vendors to resolve application issues, and escalating exceptions that fall outside defined guidelines. This is a perfect opportunity for someone who can manage high-volume workload, ensures data integrity through quality assurance processes, and contributes to efficient program delivery through accurate and timely application processing. The person filling this role will be required to work in a hybrid work environment reporting to one of our offices in Oakland, CA; Portland, OR; or Chicago, IL and expected to be in the office a minimum of once a week.  Daily responsibilities include but are not limited to: <ul><li>Execute assigned program workflows (e.g., claim intake, completeness review, eligibility verification within guidelines) to support service levels and processing timelines.</li><li>Manage application queues and shared inboxes to ensure claims and participant inquiries are addressed in accordance with documented SOPs.</li><li>Review, validate, and process applications and claims in accordance with program rules, eligibility criteria, and SOPs.</li><li>Review work for accuracy and completeness before submission and flag issues to the Project Manager.</li><li>Maintain accurate records and documentation, in alignment with program guidelines and compliance requirements, in program systems, databases, or CRMs.</li><li>Respond to participant, customer, contractor, and trade ally emails, phone calls, and inquiries regarding application status, program guidelines, or other questions, professionally and promptly.</li><li>Apply and communicate program rules, procedures, and eligibility requirements using established guidance to support submission quality and reduce rework.</li><li>Resolve routine issues within established guidelines and escalate complex participant or technical questions when needed. Apply program guidelines and SOPs to resolve disputes or address noncompliance.</li><li>Document investigations and outcomes, including drafting responses or correspondence based on template responses, provided in program Service Level Agreement(s) (SLAs), as needed.</li><li>Execute data validation and quality assurance activities for assigned workflows using defined checklists and processes.</li></ul> Minimum Qualifications:<ul><li>A high school degree with a minimum of 2 years of relevant experience; or a bachelor's degree in project management or related field.</li><li>Strong written and verbal communication skills, with the ability to answer stakeholder and program participant inquiries received over email or calls concisely, courteously, and professionally. </li><li>Working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint). </li><li>Strong organizational skills and attention to detail, with the ability to identify issues and escalate when needed.</li><li>Demonstrated ability to independently manage multiple tasks and deadlines and respond to internal communication from peers and managers promptly.</li><li>A cover letter will be required explaining your interest in the company and the role (the use of AI is prohibited in the drafting).</li></ul> The salary range for this role is $60,000–$70,000/annually with a target compensation of $60,000 - $66,500/annually based on experience and qualifications.<div>Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.Equal Opportunity EmployerEnergy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.Office Locations and a Remote WorkforceEnergy Solutions operates as a predominantly remote workforce with offices in  <a href="https://energy-solution.com/contact-us/">six different locations</a>. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.Background Check InformationInformation will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email <a href="mailto:accommodation@energy-solution.com">accommodation@energy-solution.com</a>.<a href="https://energy-solution.com/wp-content/uploads/2023/07/ES-Privacy-Notice-for-Job-Applicants.pdf">Privacy Notice for Job Applicants </a>  </div>

Solar Programs, Application Processing Associate (Hybrid - Oakland, CA; Portland, OR; Chicago, IL - US)

About the Job

About the Company

Energy Solutions

Similar Jobs

Operations Support Associate

Operations Support Associate

Solar Project Engineer

Solar Project Engineer

Manager, Software Project Management (Chicago, IL - US)

Manager, Software Project Management (Chicago, IL - US)

Photovoltaic Technical Service Specialist (Italian-speaking) – Madrid

Photovoltaic Technical Service Specialist (Italian-speaking) – Madrid

Customer Service Analyst

Customer Service Analyst

Administrative Specialist (Chicago, IL -US)

Administrative Specialist (Chicago, IL -US)

Technical Coordinator, RSPO

Technical Coordinator, RSPO

Project Coordinator

Project Coordinator

Solar Programs Associate - Strategy and Outreach (Hybrid - Chicago, IL)

Solar Programs Associate - Strategy and Outreach (Hybrid - Chicago, IL)

Solar Programs, REC Contracts Associate (Hybrid - Oakland, CA; Portland, OR; Chicago, IL- US)

Solar Programs, REC Contracts Associate (Hybrid - Oakland, CA; Portland, OR; Chicago, IL- US)