Head of Customer Success

About the Company

Banyan Infrastructure

San Francisco, CA, USA

21-50

<p class="p1"><strong>Unlocking capital for renewable infrastructure</strong></p> <p class="p1">Banyan Infrastructure combines financial and technological innovation to accelerate the deployment of solar, wind and other critical infrastructure around the globe. The Banyan Platform oversees and automates the complex and time consuming contractual management of these small distributed assets. Our solution de-risks these assets for lenders, decreases overhead costs, and increases the ability to refinance these projects at a lower cost of capital. This gets more clean-tech installed faster at lower costs.</p> <p class="p1"><strong>Why join us?</strong></p> <ul class="ul1"> <li>Our Founders, Will and Amanda, know this space. Amanda is a Mechanical Engineer turned McKinsey consultant turned investment banker and Harvard Business School grad. Will was at Oracle during web 1.0 and the first dot.com boom then shifted to the start-up up world including Twilio and Revel Systems.</li> <li>Our small team has over 100 years of engineering experience across large companies and start-ups including Oracle, Raytheon, Salesforce, Mixbook, Twilio, StubHub, Ebay, Revel systems, and Eveo, as well as Fidelity Investments, and American Express.</li> <li>Following a triple, triple, double, double model (or triple, triple, triple). Recently announced a partnership with Dalrada Energy Services to improve ESG banking transparency</li> <li class="li1">Series B led by Energize Ventures, a venture capital firm that aims to scale sustainable innovation through climate software</li> <li class="li1">Series A investors include Ulu Ventures, a venture capital firm that actively seeks and funds women and diverse founder teams, and VoLo Earth Ventures, which faces the climate crisis head-on by providing comprehensive, first-in funding and hands-on leadership to grow, propagate, and capitalize on climate solutions.</li> </ul> <p>&nbsp;</p> <p class="p1" style="text-align: center;"><em><span style="text-decoration: underline;"><strong>Life at Banyan Infrastructure</strong></span></em></p> <p class="p1"><strong>Diversity and Inclusion</strong></p> <p class="p1">We believe diverse perspectives and backgrounds are critical to building great technology. Our goal is to cultivate an environment where people feel valued and respected. We encourage, celebrate, and promote a diverse workforce.</p> <p class="p1">At present our team affiliates or identifies with over a dozen different countries and cultures. We promote inclusion by openly discussing and learning about different backgrounds, gender-neutral restrooms, and flexible time-off and work policies that support different lifestyles and life practices.</p> <p class="p1">We have a goal of 50% women on our engineering team. Currently we are at 30%. Our organization is 50+% female today. We have also recently started our first ERG, Banyan Ladies, for all those who identify as female. We look to add more groups as our team grows.</p> <p class="p1"><em>CONNECT WITH OUR TEAM DURING YOUR HIRING PROCESS: </em>As part of our commitment to an inclusive workplace, we are happy to offer prospective employees the chance to connect with team members who come from underrepresented backgrounds. It's a way to get a better sense of our team and what it might be like to work with us.</p> <p class="p1">If you're interested in connecting with our team, be sure to bring this up during one of our introductory calls!</p> <p class="p1"><strong>Perks &amp; Benefits Highlights</strong></p> <ul> <li class="p1">GENEROUS VACATION: Banyan has an unlimited vacation policy and encourages our employees to use it. One teammates recent adventure was a two week trip to Mongolia.</li> <li class="p1">FREE FOOD: We use MealPal to provide free lunch for everyone on days in the office. We also keep snacks and drinks on hand in the office.</li> <li class="p1">GYM/FITNESS: We have a corporate membership with a gym close to the office. Membership is valid at their other locations as well.</li> <li>BEAUTIFUL OFFICE: Our office is modern and clean. We have a roof top patio, large breakroom/kitchen, large mommy room, lots or windows and natural light, and plenty of conference rooms and phone rooms. We are located walking distance from SalesForce Park, Oracle Park, and the Yerba Buena Gardens.</li> <li class="p1"><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">PET FRIENDLY: </span>We are a dog-friendly office. Our unofficial mascot is Katsu, our Chief of Staff's dog.</li> </ul> <p>Additional support and benefits include: Parental leave, flexible hours, health insurance, commuter flex spending, 401k w/match, and team activities.</p>