QC Micro Analyst

The purpose of this job is to serve as a member of the Eurofins PSS QCL group within the client environment to support their technical and analytical tasks, to work to the highest standards in terms of quality and professionalism.

Job Responsibilities

• Performing routine and non-routine microbiology analysis, as requested by the Group Leader or customer representative.
• Participating in all training required and scheduled by the Group Leader or the customer. Being prepared and on time for that training. Engaging in training processes and ensuring all information received is completely understood.
• Completion of training records, and ensuring that all records presented for review and approval are at the appropriate standard.
• Preparing and approving results for tests in which they have received the appropriate training and are deemed competent.
• Notify immediately to the Group Leader or a customer representative, any anomalous or out of specification results.
• Ensuring at all times that all documentation and laboratory records are up to date and of an appropriate standard.
• Ensuring that all work carried out is approached “Right First Time” so as to avoid any re-work or errors.
• Being constantly aware of customer’s requirements and striving to meet or exceed those requirements keeping in mind the customer process end points.
• Dealing with customer queries where knowledge permits and to contact designated personnel with any relevant information or issues relating to test results or the service in general. Escalating queries or issues as appropriate.
• Keeping up to date with any technological or method revisions in their area, ensuring their training is complete and adjusting their work as required with approval from the Group Leader.
• Training as required, other more junior members of staff in analysis techniques for which the Analyst is competent.
• Performing second person verification checks as required by the laboratory schedule
• Performing QC samples in accordance with customer procedures.
• Assisting in the processing of laboratory consumables as required – labelling, acceptance testing.
• Revising SOPs and updating other documentation as required by the Group Leader.
• Providing cover for other members of staff as required and for taking part in the customer’s weekend rota and/or overtime schedule.
• Ensuring that all documentation is completed on time.  Ensuring that it is accurate and legible and conforms to the relevant quality standards.
• Assisting in laboratory investigations as appropriate.
• Adhering to all customer standards in the areas of safety, housekeeping and quality, notifying management of any discrepancies.
• Ensuring that customer’s requirements are fully met or exceeded and in so doing will be flexible to work in any area of the business as is required.
• Gaining a clear understanding of the customer relationship and service goals.
• Ensuring that all decisions are handled with customer service in mind.
• Ensuring uniformity, reproducibility and reliability in all work practices.
• Keeping the laboratory area clean and tidy in both ‘seen’ and ‘unseen’ areas.
• Identifying any opportunities for improvement of quality and service and work with the team to implement continuous improvement.