Customer Success Manager NL

At Orbisk, we’re on a mission to create a world where zero food waste isn’t just a dream—it’s a reality. We combine cutting-edge tech with a sustainability-first mindset to help the hospitality industry make smarter, greener choices. As a proud B-Corp, we’re leading the way in the fight against food waste, and our results speak volumes: over 1.987.072 kg of food waste eliminated in 42+ countries (and counting!). 🌍

We don’t just offer technology; we’re a trusted partner to our customers, working alongside them to create lasting change. Through innovation and listening closely to their needs, we’ve built a solution that drives both environmental and business success.

With our team growing rapidly, we’re looking for a Customer Success Manager to help us build the future—one that’s greener, smarter, and waste-free. Let’s create impact together! 🌱

What's on the menu?

On paper you'll carry the job title of Customer Success Manager. However, in the real world you get to carry the noble name of Food Waste Coach as well. Why? Because you get to lead our clients towards victory in their efforts to become champions in food waste reduction. How? By engaging with a wide range of individual locations — from hotels and restaurants to hospitals both in the Netherlands and globally — as a trusted consultant on food waste reduction, you'll build a highly diverse and dynamic portfolio. Your goal is to help our clients identify where they can improve and implement these changes. They need you to analyze patterns in their food waste, so they can achieve their set goals. Translation: You are the food waste expert that no Head Chef, F&B Manager, or GM can do without. As icing on the cake, you will have the opportunity to engage in discussions within Orbisk on how we can further optimize and continuously enhance our product.

The key ingredients for success

• You have prior experience in a SaaS B2B client-facing role.

• Fluency in Dutch and English is required. It is an added plus if you speak any other languages! 

• Experience in the hospitality, sustainability or food sector is an added plus.

Why join Orbisk?

There are plenty of good reasons. Some are big—like making a real impact by reducing food waste and cutting CO2 and water footprints worldwide. Others are more personal—joining a fast-growing scale-up is exciting, full of opportunities, and yes, a great story to share. Plus, you’ll be part of a team that’s driven, innovative, and just a little adventurous. And of course, we’ve got some great perks to offer too:

• €3300 - €3900 per month ex. holiday allowance (depending on knowledge and experience).

• 32-40 hour work week in a hybrid office setting, lunch included.

• To take a break to recharge, we encourage you to take 30 days of annual leave per year (based on full time).

• To ensure you are taken care of later on, we have a pension contribution of 7%.

• Everyone has different needs when it comes to benefits. That’s why we offer you an Alleo flexible spending budget of € 40 per month. This includes access to various health, wellness and lifestyle providers, for example, Classpass, Hellofresh, Swapfiets and more! 

• To support your learning and growth, we offer an annual personal education budget of €500. But we also organize additional team learning activities and if needed provide access to career coaches.

• An annual home office budget of €250 is offered, so you can create a nice work from home space, as well as a travel allowance for when you work from home.

• We make sure we regularly organize company activities to connect and have fun with your colleagues.