Operations Manager (all genders) in Hannover

Permanent employee, Full-time

GET AN IMPRESSION OF THE TEAM

The Operations Manager leads operations across multiple cities, ensuring optimal vehicle availability and performance. This role oversees teams, fleets, third-party-logistics, warehouses, and charging infrastructure to meet consumer demand. By driving efficiency, optimizing KPIs, and making data-driven decisions, the manager balances cost reduction with revenue growth, playing a key role in scaling the business sustainably. 

THE ROLE AND YOUR IMPACT

• Build and maintain strong relationships with third-party logistics providers and local vendors.
• Manage, train and develop your employees.
• Monitor, analyze, and respond to operational performance (KPIs) for both street operations and warehouse repairs.
• Plan and optimize logistics operations, ensuring vehicles are well-positioned and maintained.
• Ensure compliance with safety protocols, conduct regular audits, and implement continuous improvements to maintain a safe and efficient work environment.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

Education & Experience: 

• Degree or relevant experience in Operations, or a related field.
• Background in operations/blue-collar management, ideally in fleet management, logistics, or urban mobility. 
• Proven ability to lead cross-functional teams and collaborate with internal and external stakeholders (like subcontractors or third-party logistics providers).

Skills & Competencies:

• Strong analytical skills with proficiency in Excel/Google Sheets and the capacity to interpret data effectively.
• Ability to take ownership, make data-driven decisions, and work independently.
• Excellent leadership skills, with a focus on team development and performance management.
• Strong communication and interpersonal skills to effectively manage multiple stakeholders.
• Composed under pressure with excellent time management skills and the ability to navigate challenges successfully.

Language & Location: 

• Fluency in English is required, German language skills are a plus.
• Based in Hannover or region

THIS MAY INSPIRE YOU*

• 💻 Our one time home office bonus upon your start to create your ideal home office set up
• 📚 Our annual learning & development budget
• 🛴 Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes
• ☀️ Our partnership for mental health at work, with free 1on1 video counselling, self-guided development and more
• 🚀 Our company onboarding
• 🌴 Our sabbatical program
• ⏳ Our flexible hours and 1 months remote working option
• 🏳️‍🌈 Our diversity and inclusivity initiatives and programs such as #allies-of-pride
• 🎉 Our public holiday swap, with which you can switch two public holidays to another day
• 🌍 Our voluntary day off for charity work

* benefits may vary depending on country and position