Working at Freudenberg: We will wow your world!

Responsibilities:

• Visit potential and existing customers, assessing satisfaction, identifying sales opportunities, and presenting product and service differentiators to close deals and establish partnerships.
• Prospect new customers and business opportunities in collaboration with Marketing, expanding the sales funnel.
• Apply consultative sales techniques, cross-selling, and objection handling, leveraging internal support areas to drive business growth.
• Support and prepare commercial proposals, ensuring alignment with customer needs and commercial guidelines.
• Monitor proposals and conduct follow-ups via CRM, regular visits, and customer interactions to drive conversions.
• Negotiate commercial and technical conditions within authorized parameters to achieve optimal results.
• Provide technical support in after-sales and warranty cases, resolving issues on-site or engaging the technical assistance team.
• Train customer teams, sharing technical and operational knowledge to enhance satisfaction and loyalty.
• Identify new opportunities in industrial sealing solutions and propose proactive approaches to improve plant reliability.
• Act with a “Customer Centricity” mindset, ensuring strategic customer service and an excellent client experience.
• Oversee product registration in the system and identify new customer projects to expand market share.
• Assist the finance department in credit recovery and support renegotiation of delivery timelines.
• Support contract management and resolution of logistical issues.
• Register and escalate customer complaints to the sales support team for proper handling.
• Perform external activities, including working at heights and in confined spaces, as required and per training.

Qualifications:

• Technician in Mechanical, Mechatronics, or a related field.
  Desirable: Completed or ongoing higher education in Mechanical, Mechatronics, Production Engineering, or a related field

• Reside in the Central-West region

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

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