Group Leader - Metals - Environment Testing

Position Summary:

Performing both technical and personnel aspects of group operations; performing work within the department or other areas as required; acting as a technical resource, trainer, and troubleshooter to specific department; making recommendations for operational and/or technical improvements; communicating effectively within the group; coaching and developing reports; planning and monitoring workflow

Essential Duties and Responsibilities:

• Applies GMP/GLP in all areas of responsibility, as appropriate
• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
• Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual
• Develop and implement operational improvements
• Supervise others in performing client’s service requirements
• Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements
• Coordinate workflow and perform daily monitoring to meet TAT
• Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth
• Confront and address problems, concerns, and performance issues
• Coach and develop individual and team to maximize performance
• Foster motivation and morale
• Monitor and approve employees’ time worked through time-entry system
• Support and promote company policies and procedures
• Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs
• Perform and/or assign other duties as requested to ensure smooth operation of department
• Perform all functions in support of and in compliance with all state and federal employment regulations
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned