Communications Associate

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

We’re looking for a creative and driven Communications Associate to join our Group Marketing & Communications team. This is a newly created, hybrid role that sits across external communications (social media and media relations) and internal communications, offering a rare opportunity to contribute to and shape messaging for both global external and internal audiences.

You’ll work as part of a fast-paced, collaborative team responsible for managing the company’s reputation, building employee engagement, and elevating our brands across channels. This is a hands-on role, ideal for someone who thrives on producing engaging, audience-focused content in a variety of formats - written, video, and digital.

Role Responsibilities

Social Media & Digital Content (45%)

• Manage a forward-looking, Group-wide social media content calendar, ensuring a consistent and high-quality pipeline of approved posts.

• Develop and produce compelling content including written posts, graphics, and short-form video to promote both our corporate brand and trading brands.

• Create, manage, and optimise paid social media campaigns to drive engagement and amplify reach.

• Monitor and engage with online communities across LinkedIn, Twitter/X, and other platforms, supporting reputation management and stakeholder engagement.

• Track performance metrics and analytics to evaluate success and provide data-driven insights for improvement.

Internal Communications (45%)

• Support the development and delivery of written and video content across internal channels (intranet, newsletters, town halls).

• Repurpose external content for internal audiences to maintain consistency and maximise impact.

• Contribute to cross-company internal communications campaigns and change initiatives.

• Manage and maintain the internal communications editorial calendar in coordination with the wider IC team.

• Collaborate across the Marketing & Communications team to support broader Group initiatives as required.

Public Relations Support (10%)

• Maintain core PR operations including: Group media lists and spokesperson directories/ Calendar of external events, awards, and speaking opportunities / Media monitoring and preparation of monthly press coverage reports

• Provide day-to-day support to the press office and our external PR agency, including handling media enquiries and content development.

Experience / Competences

Essential

• Outstanding written and verbal communication skills - a natural storyteller with the ability to tailor content for different audiences and platforms.

• Proven digital and video content creation skills, including experience with editing tools (e.g. Adobe Premiere Pro, Canva, or equivalent).

• A proven interest and sense of news with the ability to identify and source compelling stories from across the organisation.

• High attention to detail and strong editorial judgement.

• Proactive, self-starter with a can-do attitude and a willingness to take initiative.

• Excellent organisational and project management skills - able to juggle multiple priorities and meet deadlines.

• Comfortable working under pressure in a fast-paced environment.

• Demonstrated interpersonal skills and ability to build relationships with stakeholders at all levels.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CMS platforms.

Desired

• Experience running or supporting paid social media campaigns across LinkedIn, X (Twitter), or other platforms.

• Ability to analyse campaign performance and distil insights using social media and analytics tools (e.g. LinkedIn Analytics, Sprinklr, Google Analytics).

• Familiarity with internal communications tools (e.g. SharePoint, Staffbase, Poppulo).

• Experience working in a regulated or B2B financial services environment.

• Confidence in presenting content ideas and concepts to senior stakeholders.

• Prior experience collaborating with PR agencies or in a press office environment.

• Basic graphic design skills and familiarity with brand visual identity principles.

Job Band & Level

• Professional / 5

#LI-ASO #LI-Hybrid

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

Location

UK - 135 Bishopsgate - London