Amber Electric

Sales Coordinator

Victoria, AU

In-personFull time roleEarly Career, Mid Level

10 days ago

About the Job

⚡About Amber

Amber is an entirely new way of thinking about buying, banking and selling energy – where home energy technology works to put money back in customers’ pockets and accelerate the renewable energy transition. Everything we build is about making that possible and putting traditional retailers in the shade.

We believe the cheapest, fastest and most rewarding way to reach 100% renewables is to automate the growing wave of home batteries and EVs. Customers get direct access to the real-time wholesale electricity price and the technology to shift energy usage to the times when cheaper renewables are available in the grid and export to the grid at times when the price they can be paid for it is highest.

We are backed by Australia’s leading VCs (including Square Peg Capital and Main Sequence Ventures), impact-focused investors and individuals, and most recently by Commonwealth Bank, NRMA and Gentrack.

We are growing rapidly and have thousands of customers who love what we are doing and a great product that will play a significant role in driving Australia and the world towards a renewable future.

We’re now at a critical moment in taking the business to real scale as we disrupt a huge market for the better. You’d be a part of a rapidly growing team of over 150, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.

Amber for Batteries **unlocks more value for homeowners with batteries, driving down their energy bills and their payback periods. By storing energy when it’s cheap and exporting it to the grid for wholesale feed-in rates of up to $19/kWh, Amber’s software is completely changing the economics of home batteries and accelerating the energy transition.

Amber for EVs is our EV smart charging solution that helps EV owners save on their charging costs by using more cheap, renewable energy - whether that’s their own excess solar energy, or renewable energy that’s abundant in the grid. In 2025, we are kicking off development of our game-changing vehicle-to-grid technology.

💻 About the Role

At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber’s long-term success.

Want to help improve the environment by shifting Australia and the world’s energy usage towards renewables?

As a Sales Coordinator you’d be working with our internal sales teams by providing administrative and logistical support. The Sales Coordinator is also the primary contact for our installation partners ensuring a smooth flow of products and services to our customers, whilst also managing the customer service, via email or phone.

👉🏽 Responsibilities

Liaise with the sales team by providing administrative support & compliance oversight
Ensure accurate and timing processing of quotations, coordinating with internal teams and external clients, and handling customer inquiries
Acting as a primary contact for clients, addressing their questions and concerns, and providing follow-up support after the sales process
Identifying areas where the sales process can be improved, and proposing solutions to address those issues
Assisting sales representatives with their tasks, providing them with resources and support, and helping them improve their productivity

🎓 Minimum Qualifications

Effective communication and interpersonal skills, essential.
Experience working in sales or similar field, 3 years.
Experience working in contact centres
A history of achieving KPI’s
An understanding of solar & battery technology, costing and installation scenarios

🎯 Key Requirements

At Amber, we want to hire self-starters who are eager to learn and are comfortable working in a changing environment. Some of the key traits we are looking for in this role:
You’re a people person - you love working and speaking with people
You’re empathetic - you care and want to understand customers' problems
You’re an excellent communicator - you know the right words and tone to use, whether you’re explaining a concept over the phone or handling a customer complaint
You’re a problem-solver - you embrace challenges, think on your feet and work strategically to find solutions
You’re persistent - you will be working in a fast-paced and changing environment and work well in difficult situations

🎉 Benefits

We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
You’d be a part of a rapidly growing team of over 150 with expertise across energy, technology, marketing, and operations.
Be part of a growing technology start-up that will shape the future of household and grid energy use.
Flexible working hours with provision for regular work from home arrangements and a central hub in Melbourne CBD.
Equitable gender-neutral parental leave policies.
An external Employee Assistance Plan (EAP) for mental health support.
Competitive salary and share options in Amber.
Annual Learning & Development budget to support your personal growth.

🌈 If this kind of work gets you excited, we'd love to hear from you!

Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

🪄 How to Apply

Please include your resume and a cover letter and tell us:

- What do you think is the key quality of a good sales coordinator?

Our hiring process will be as below:

- A screening interview with our talent team

- A follow up interview with the Sales Lead

- A technical + culture interview with the Sales leadership team

We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.

Applications will be accepted only from candidates already based in Australia with full working rights!

Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the outcome as soon as possible.

No recruitment agencies please. We have got this. Thank you!

About the Company

Amber Electric

Vic market parking, Capel Street, North Melbourne Melbourne, VIC, Australia

101-250

Founded in 2017 by Chris Thompson and Dan Adams, Amber gives customers dynamic power prices that change depending on the real wholesale value of energy. Customers can pay less by charging your battery when energy is greener and cheaper as well as earn more by exporting when prices increase. Combined with Amber's smart tech, solar and battery owners have the power to supercharge their savings, take control of their battery and make their energy work harder for them. Amber is backed by some of Australia’s best accelerators and investors, including EnergyLab (Australia’s leading energy accelerator) and Startmate (Australia’s leading tech accelerator). Investors include Blackbird, Square Peg, Main Sequence, Commonwealth Bank and Black Sheep Capital.  The company has won Startup Vic’s Impact Pitch Night, for the best startup focused on making a positive social impact and been named Victorian Start-up of the Year.