Sr. Business Analyst, Sales Analytics

The Role:

• Partner extensively with our Systems team to scale our Salesforce instance and build a system that supports the vision of a growing sales organization.
• Drive the standardization and classification of data related to standard and custom Salesforce objects such as Account, Contact, Lead, Opportunity, Asset, Campaign, and Location.
• Identify & execute on opportunities to better integrate disparate company data with our Sales tools & processes
• Represent the sales organization as a key stakeholder and subject matter expert in technical discussions with our partners in IT
• Collaborate with business leaders to establish robust processes that will generate quality data used in KPIs and metrics to measure business performance.
• Build and manage analytics tools and operational dashboards within Salesforce used by customer-facing teams to perform their daily operations.
• Create and maintain concise and accurate reporting for Lucid’s Sales and Delivery teams.
• Design intuitive and elegant visualizations that communicate actionable insights to business leaders.
• Partner with our Business Intelligence team members to manipulate large datasets and create data sources.
• Be uncompromising in pursuing data integrity and building data generation processes that will scale.
• Increase the efficiency of our Sales and Delivery teams and systems in preparation for rapid growth.

Qualifications:

• Relevant experience in Business Intelligence/Analytics, Sales Operations, or IT closely supporting Sales. 5+ years w/ Bachelors degree, 3+ years w/ relevant Masters degree.
• BS/MS degree in quantitative business fields, mathematics, or engineering.
• Extensive experience with Salesforce’s Setup features, from configuration to customization options. Previous administrative/development experience strongly preferred.
• Salesforce Report and Dashboard building expertise.
• Broad practical knowledge of the Salesforce platform and how it can be used to facilitate the customer lifecycle and generate data throughout the customer journey.
• Advanced Excel skills with the ability to manipulate and analyze large datasets.
• Demonstrated ability to navigate and execute in a fast-paced, ambiguous environment while still maintaining high standards.
• Excellent communication and coordination skills with audiences at all technical and organizational levels.
• Advanced knowledge of Tableau and data visualization.
• Familiarity with SQL.
• Willingness and flexibility to learn a broad range of skillsets in a fast-paced, exciting environment.