Eurofins

Receptionist - Customer Service Representative | EAG Laboratories

Sunnyvale, CA, US

In-personFull time roleEarly Career

1 day ago

About the Job

We're looking for an enthusiastic Receptionist/Customer Service Representative to greet visitors, answer incoming calls and provide support for internal/external customers. In addition, the Receptionist/CSR will partner with members of the Customer Service and Operations teams.

Responsibilities:

  • Greet clients, vendors and visitors; answer multiple phone lines and direct incoming calls.
  • Manage incoming/outgoing couriers; process return samples to customers in a timely manner.
  • Enter samples into the CRM (Customer Relationship Management) system.
  • Provide additional support to the Customer Service team.

Schedule: Mon - Fri, 8am-5pm

*Local candidates are encouraged to apply.*

About the Company

Eurofins Logo

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box">&nbsp;</div> </div>

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