The Role<ul><li>The position is ideal for experienced sales professionals looking to take on the exciting challenge of working with key SME clients. As a Senior Renewal Manager, you will manage a portfolio of high-growth SME accounts, leveraging your industry expertise to provide consultative solutions and uncover opportunities for upselling and cross-selling. You will also contribute to new revenue initiatives, driving innovation and long-term account growth while collaborating with internal teams to optimize processes.</li></ul>Principal AccountabilitiesAccount Management &amp; Client Support<ul><li>High-Growth Account Management: Oversee a portfolio of high-growth and high-value SME accounts, ensuring meaningful enrichment and retention through strategic engagement.</li><li>SME Portfolio Partnership Ownership: Take ownership of your SME portfolio, with the objective of positioning Fastmarkets as a strategic partner at scale.</li><li>Key Account Planning, Engagement &amp; In‑Year Value Delivery: For designated key SME accounts, develop and execute robust account plans focused on growing or protecting the partnership throughout the year. This includes driving a higher volume and cadence of proactive customer touchpoints, delivering additional in‑year value through insights, usage guidance, and consultative engagement, and ensuring clear execution against defined growth or retention strategies.</li><li>First-Year Renewal &amp; Adoption Management: Closely manage first‑year renewals, working proactively with customers to ensure strong product adoption, usage, and value realization during their first year with Fastmarkets, reducing early churn risk and setting the foundation for long-term retention.</li></ul>Revenue Growth &amp; Strategy<ul><li>Upselling &amp; Cross-Selling: Proactively identify opportunities for product and user expansion, securing incremental revenue and maximizing account value.</li><li>Revenue-Generating Initiatives: Execute and manage new initiatives aimed at generating incremental revenue, driving innovation, and expanding market opportunities.</li><li>Strategic Pipeline Ownership: Plan and manage your pipeline with a focus on long-term account growth, developing and implementing proactive strategies.</li></ul>Consultative Selling &amp; Leadership<ul><li>Consultative Selling: Act as a trusted advisor, using in-depth product and industry knowledge to address client needs and create additional value.</li><li>Leadership &amp; Collaboration: Share best practices with team members, collaborate with internal teams, and help optimize processes and outcomes.</li></ul>New Business Lead Management<ul><li>Lead Qualification &amp; Prioritisation: Qualify inbound and internally generated leads within defined SLAs, assessing customer use case, need, budget, and buying authority to ensure a high-quality pipeline and accurate CRM management.</li><li>Efficient Sales Execution: Engage leads quickly and progress opportunities through a structured, efficient sales process, ensuring timely follow-up, clear discovery, and effective pipeline progression.</li><li>Use-Case Discovery &amp; Product Positioning: Conduct consultative discovery to understand customer workflows and needs, positioning the most relevant Fastmarkets products and solutions aligned to the customer’s use case.</li><li>Pricing &amp; Commercial Discipline: Ensure customers are priced correctly according to scope, usage, and commercial guidelines, maintaining revenue integrity while clearly communicating value.</li><li>New Logo Conversion: Convert qualified leads into first-year customers, managing early-stage engagement through to proposal, negotiation, closed won, onboarding and adoption</li><li>Lead Nurturing: Maintain ongoing communication with early-stage or longer-term prospects to build relationships and develop future opportunities.</li></ul>

Our price data, forecasts, and market analyses give our customers a strategic advantage in complex, volatile and often opaque markets. Our events provide immersive experiences to network, trade and discuss the critical issues of the day.
Lithium Hangar Holdco Limited is the ultimate holding company for the Fastmarkets group of companies. Lithium Hangar Holdco Limited (14476245) is a company registered in England and Wales and is controlled by funds managed and/or advised by Astorg. Astorg is a European private equity firm with over &euro;20 billion of assets under management.

Senior Renewal Manager

About the Job

About the Company

Fastmarkets Ltd

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