Job DetailsLevel: EntryJob Location: Main Office - Memphis, TN 38134Position Type: Part TimeSalary Range: $16.00 - $18.00Job Category: Entry Level  Job Title: Sales Support AssistantDepartment: Sales + EventsReports To: Director of Sales + EventsFLSA Status: Non-Exempt, Part-timePay Range: $16-$18/hr  About Shelby Farms Park ConservancyShelby Farms Park Conservancy (SFPC) is the nonprofit that manages and cares for Shelby Farms Park and Shelby Farms Greenline in Memphis, TN. SFPC is responsible for daily management, fundraising to meet operational budget needs, setting the vision for the Parks future, and stewarding its natural resources. SFPC team members are committed to our vision of creating a celebrated 21st-century park that defines and shapes a great city and that provides inclusive, equitable, and free access for every resident of the Memphis area. About Shelby Farms ParkAt 4,500 acres, Shelby Farms Park is one of the largest urban parks in the U.S. It features miles of trails, lakes and ponds, a buffalo herd, the Woodland Discovery Playground, the FedEx Event Center, a treetop adventure course, a sprayground, and an outdoor stage. It is a treasured asset for Memphis, offering inclusive and free access to all. Position SummaryThe Part-Time Sales Support Assistant provides front-line sales support for Shelby Farms Park Conservancy’s venue rental business, serving both the Indoor and Outdoor venue portfolios. Reporting to the Director of Sales + Events, this role functions as shared sales infrastructure—supporting inbound inquiries, customer service, accounts receivable follow-up, and sales reporting—so that the sales team can focus on closing business and managing client relationships. This position provides consistent support across portfolios to ensure a high-quality customer experience, timely payments, and reliable sales data. This role does not manage events, negotiate contracts, or own sales targets. Key ResponsibilitiesInbound Sales Support &amp; Customer ServiceServe as the primary point of contact for inbound sales calls and general venue rental inquiries during assigned hours.Provide accurate, high-level information about venue options, rental processes, and next steps.Route qualified inquiries to the appropriate Indoor or Outdoor Sales person.Ensure timely responses to inquiries when sales team members are in meetings, on tours, and during peak sales periods. Sales Systems &amp; Data SupportEnsure accurate records in TripleSeat and FairHarbor, including inquiry notes, client information, contracts, and basic updates.Pull sales reports for the Director and Sales Managers, including pipeline, booking activity, and other summaries.Support consistent use of sales systems across Indoor and Outdoor portfolios. Accounts Receivable SupportAssist with monitoring outstanding invoices and payment status.Send payment reminders and follow up on overdue balances in coordination with Sales Managers and Business Operations.Flag payment issues or trends to the Director and appropriate Sales Manager. Cross-Portfolio CoordinationSupport cross-selling by identifying inquiries that may be better suited to a different venue or portfolio.Ensure consistent intake standards, messaging, and customer experience across Indoor and Outdoor venue sales.Serve as a shared support resource for the venue sales team, helping unify processes and communication. What This Role Does Not DoTo maintain clear accountability and avoid role overlap, this position does not:Quote or negotiate pricingDraft or modify contractsCommit venue availability Own client relationships or sales targetsCoordinate event logistics, vendors, staffing, or day-of executionQualificationsQualificationsExperience in sales support, customer service, administrative support, or sales operationsComfort working with CRM or booking systems (experience with TripleSeat and/or Fair Harbor preferred)Strong organizational skills and attention to detailClear, professional communication skills (phone and email)Ability to manage multiple tasks and prioritize effectively in a fast-paced environmentExperience with basic accounts receivable or invoice follow-up preferred Preferred CompetenciesCustomer-focused and service-orientedProcess-driven and detail-orientedComfortable working across teams and portfoliosProfessional judgment and respect for decision boundariesReliable, responsive, and organized Schedule &amp; Work EnvironmentPart-time position averaging approximately 30 hours per weekHours may fluctuate seasonally based on sales volume and peak periodsOn-site presence at the Park required during scheduled shiftsSome schedule flexibility required to support high-demand sales periodsShelby Farms Park Conservancy is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, national origin, sex, age (40+), disability, veteran status, or any other legally protected status under applicable law.

<p>Shelby Farms Park Conservancy (SFPC or the Conservancy) is the 501(c)3 nonprofit organization that manages and operates Shelby Farms Park and Shelby Farms Greenline through a private-public partnership with Shelby County Government. That means the land that comprises Shelby Farms Park and Greenline is publicly owned, and SFPC is responsible for daily management, fundraising to meet operations budget needs, setting the vision for the Park&rsquo;s future and stewarding its natural resources. Shelby Farms Park Conservancy is committed to providing inclusive and equitable spaces for each and every visitor. OUR VISION We are giving rise to a celebrated 21st century park that defines and shapes a great city. OUR MISSION To manage, operate, restore and improve Shelby Farms Park in partnership with and for the public With the support of our volunteers, donors and partners, we are doing just that! Each year, SFPC raises 75% of the $5+ million annual operating budget through general donations, corporate and foundation support.</p>

Sales Support Assistant

About the Job

About the Company

Shelby Farms Park Conservancy

Similar Jobs

Sales Administrator (m/w/d)

Sales Administrator (m/w/d)

Service Sales Representative

Service Sales Representative

Sales and Support Assistant - East Asia

Sales and Support Assistant - East Asia

Sales Representative, Building Services & Construction

Sales Representative, Building Services & Construction

Sales Support Associate

Sales Support Associate

Inside Sales Representative

Inside Sales Representative

Sales Support Specialist

Sales Support Specialist

Sales Coordinator

Sales Coordinator

Sales Operations Associate

Sales Operations Associate

Sales Administrator

Sales Administrator