Senior Technical Writer, Manufacturing Operations

In this role, you will:

• Develop, update, and manage work instructions, SOPs, training manuals, and other essential documents.
• Work with engineers, technicians, and quality teams to ensure accurate and effective documentation. Additionally, share best practices within the technical writing team to enhance the effectiveness of the overall documentation framework.
• Standardize content using documentation tools and ensure alignment with ISO, APQP, and safety standards.
• Assist in creating technician-friendly training content, including step-by-step guides and visuals.
• Use dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback.
• Support multiple teams within the Manufacturing Operations department by traveling to various Zoox locations when required.

Qualifications

• Bachelor’s degree in Technical Communication, Engineering, or a related field.
• 8+ years of relevant work experience
• Strong knowledge of content development cycles, documentation best practices, and tools (e.g., Oxygen, Dozuki, Adobe, Jira).
• Experience working with compliance-driven documentation (ISO, APQP, or similar frameworks).
• Strong project management and organizational skills to handle and report multiple documentation projects.

Bonus Qualifications

• Experience with 3DX, CAD, and other tools used in manufacturing.
• Familiarity with manufacturing, engineering, or automotive environments.