Content Specialist

The role is responsible for coordinating, managing, and uploading content to our corporate WordPress website. This role focuses on ensuring all content aligns with our branding and quality standards. The ideal candidate will have strong organizational skills, basic design proficiency, and a solid understanding of WordPress, HTML, and CSS. While content creation is not required, the role will require close collaboration with writers, designers, and developers to maintain an engaging and visually appealing website.

• Upload and organize content in WordPress, ensuring proper formatting, layout, and structure.
• Manage content updates, revisions, and page publication schedules to align with business priorities.
• Optimize images and multimedia for the web, maintaining quality and performance standards.
• Review all uploaded content for accuracy, consistency, and adherence to brand guidelines.
• Perform cross-browser and device testing to ensure content displays correctly.
• Verify accessibility and usability compliance (e.g., WCAG).
• Work closely with writers, designers, and marketing teams to coordinate content delivery and approval processes.
• Communicate with developers to troubleshoot and resolve any WordPress-related issues.
• Use basic design tools like Photoshop (or similar) to resize, crop, and optimize images for use on the site.
• Adjust layout or styling using HTML and CSS to enhance page aesthetics when necessary.
• Update menus, widgets, and other navigational elements in WordPress.
• Ensure plugins and themes are up-to-date and functioning properly in collaboration with technical teams.
• Maintain SOP of current processes and incorporate documentation updates as required
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures
• Contribute specialized expertise and provide key updates to manager on project status
• Escalate issues and recommend resolutions and alternatives to manager