Customer Rating Discovery Program Intern

The Discovery Internship Program will enable you to discover the most trusted sustainability intelligence platform and see how the different teams are working together in a  truly CSR business environment. We prepared more than 10 cross-department paths in different locations, so don’t hesitate to apply to join us!

How to apply?

• 1 CV in English
• 1 Cover Letter: To understand your motivation better, please write in max 300 words a cover letter by answering to the following questions:
  • Why do you apply to EcoVadis and specifically this position?
  • What do you expect from this internship?
  • What is your experience and how the internship can help you in accelerating your career?

We are looking for a proactive intern to join our Customer Rating Team for a 3-month internship. This internship is an excellent opportunity to gain hands-on experience in queue management, data analysis and improving customer experiences. You will collaborate with internal teams, manage workflows, and contribute to a key project aimed at enhancing the Rated Customer Experience. 

Key responsibilities:

• Session Allocation & Queue Management: Support the allocation of sessions with analysts, track Salesforce cases, and follow up with internal teams to ensure smooth and timely processing.
• Customer Experience Project: Contribute to a main project focused on enhancing the Rated Customer Experience, including researching, analyzing, and providing strategic insights.
• Data Review & Business Case Preparation: Analyze and review data to identify trends, support decision-making, and assist in forming comprehensive business cases based on your findings.