Product Coordinator - Pipeline

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

Are you an individual who pays close attention to detail, can handle multiple projects, and contribute to process improvement in a work environment? We are seeking an Industrial Gas Product Coordinator for our Gulf Coast pipeline network. You will join a team of Product Coordinators who are jointly tasked with coordinating the production and distribution of industrial gases throughout our Gulf Coast, which consists of 25 production facilities and over 675 miles of pipeline serving 80+ pipeline customers. Products managed include oxygen, nitrogen, carbon monoxide, hydrogen, syngas, steam and power. You will have primary accountability for a subset of products and customers within our network and will provide backup support to the other Product Coordinators. You will report to the Customer Service Center (CSC) manager and will work closely with business and account managers, operations, maintenance, and other support services.

Roles and Responsibilities:

• Develop near term and forward-looking supply strategies and work with the Pipeline Controllers and Operations teams to implement these plans.
• Serve as a key point of contact for our customers to ensure we meet their needs and improve product supply and actively work to lead planned and unplanned changes in supply and demand.
• Handle, update, and maintain our suite of production planning and optimization tools used by the Product Coordinators.
• Support the Technology Team in the continued development on a suite of tools to optimize the pipeline supply to our customers.
• Report key performance indicators regarding pipeline supply and demand.
• Support and/or lead the active management of our raw material supply, including natural gas nomination and power management.
• Assist the CSC and operations teams in identifying causes of undesired performance and developing effective solutions, including leading Root Cause Analysis investigations.
• Share on-call responsibilities on nights and weekends with the other Product Coordinators to handle supply / demand emergencies on our pipeline system.

Qualification and Requirements:

• Bachelor’s Degree or equivalent experience in Engineering or Supply Chain is preferred, or 5-10 years of technical experience in the field.
• Experience in plant/pipeline operation, customer service, and/or sales with direct customer interaction and communications is desired.
• Collaborate with internal and external partners, adapt to changing conditions, lead through influence.
• Ability through excellent communication skills, both written and spoken, to deal with customers, business area and operations people.
• Comfortable working with computers and computational tools, especially Microsoft Excel.
• Some travel within the Gulf Coast area as necessary to maintain relationships with Operations and Customers.

Work Schedule and Benefits:

• Monday-Friday Hybrid schedule, 3 days in office, 2 days at home, 7:00 a.m. – 3:30 p.m.
• Shared On-Call with other Product Coordinators.
• Must be able to handle working long hours, if required.
• At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees

Air Products proudly values the skills, dedication, and leadership that veterans bring to the table. As a veteran-friendly organization, we actively encourage and welcome veterans to apply for various roles within our company. We recognize the unique strengths and experiences that veterans contribute, and we foster a workplace that honors your service while providing a platform for professional growth.

This is a safety sensitive position. At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

#LI-JB1

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products. 

We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment.  
  
We are an Equal Opportunity Employer (U.S.).  You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.  

Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at talent@airproducts.com. General application status inquiries are not answered by this mailbox rather you’ll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.