Transdev
Dispatcher - Charm City Circulator
Baltimore, MD, US
In-personFull time roleEarly Career
About 1 month ago
About the Job
- $28 - $29.52 (Union Collective Bargaining Agreement Payscale)
- Starting pay $28.00 with progression to $29.52 over 1 year.
- Vacation: up to 14 days per year
- Paid Sick Leave: 8 hrs monthly full-time employees, medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
- Competitive compensation package of minimum $28.00 – Maximum $29.52
- Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
- Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
- Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
- Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
- Other duties as required.
- High School Diploma or GED; Technical Degree preferred.
- Minimum CDL B with Passenger endorsement required.
- 3-5 years' experience dispatching preferred.
- Excellent verbal, interpersonal and customer service skills.
- Problem solving and analytical skills.
- Must be able to work shifts or flexible work schedules as needed.
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
- Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
- Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
- Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
- Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
About the Company
Transdev
Issy-les-Moulineaux, France
5000 +
<p>Transdev is a leading public transport company, delivering high quality transportation services around the world. We offer integrated & multimodal mobility solutions that contribute to the development of territories & the well-being of their inhabitants.</p> <p>Our teams use our wealth of local knowledge and international experience to bring public transport services to the heart of communities.</p> <p>Because moving is essential to meet, work... or simply to live, our purpose is to empower freedom to move every day thanks to safe, reliable and innovative solutions that serve the common good.</p> <p>We are actively involved in the energy transition and bridging the social divide. We connect and reconnect people & communities, the rural to the urban, providing solutions tailored to the needs of our customers and passengers.</p> <p>We share and act for the collective, to contribute to the well-being of society and to create opportunities and progress. We care about people and the environment, in order to achieve reliable and sustainable mobility. We dare to take up challenges and step out of our comfort zone to always offer the best solutions and innovations in response to tomorrow's challenges. We are proud to make 11 million people travel daily across 5 continents. We are people serving people. And mobility is what we do.</p>
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