Data Associate, Business Operations

Reports To

Senior Manager, Business Data and Order Operations

What You Will Be Doing

• Perform data management and analysis for ChargePoint Sales business process in systems and sales tools which will include the review of incoming data requests, data inspection and correction of data quality issues.
• Understand how data integrations impact systems and sales tools.
• Continuously striving for clean data, process, reporting, and system improvements.
• Collaborate with sales operations and business units to document the data definitions, business rules and data flow.
• Responsible for migration activities: cleansing, mapping fields to other objects or systems, data load requests from sales and sales operations teams.
• Develop quality reports and dashboards in SFDC, Tableau and Snowflake based on requirements and requests.
• Perform additional data analyst duties and departmental coverage as assigned.

What You Will Bring to ChargePoint

• Perform and maintain data quality on ERP and CRM systems that provide better business and financial reporting accuracy
• Process improvements associated with Salesforce tasks and responsibilities.
• Ability to work independently and efficiently in a fast paced, complex high-tech environment.
• Ability to work across time zones in India, Europe, and USA (California)
• High energy and positive problem-solving skills
• Creative, flexible, and proactive personality to accomplish tasks on schedule.

Requirements

• Bachelor’s degree
• Minimum 2+ years working as a Data Analyst supporting sales organizations.
• Experience with Salesforce Sales Cloud (SFDC)
• Familiarity with Data Loader and/or other Data Import tools
• High proficiency in Microsoft Excel required.
• Hands-on experience with developing dashboard and reports in Salesforce and Tableau
• Perform and maintain data quality on ERP and CRM systems that provide better business and financial reporting accuracy
• Experience with managing projects in Jira and Confluence.

Location

Remote/Gurgaon, India