Safety Service Patroller Trainer/Supervisor

AECOM is seeking for an SSP Trainer/Supervisor for employment in Colonial Heights, VA .

As this is a 24/7/365 operation center, schedules are dictated by operational need and stated in advance and will include on call duties. Schedules may vary and individuals selected will be required to successfully complete certification training.

The responsibilities include but are not limited to:

• Flexible schedule (relates to a 24/7/365 operation).
• Serve as Regional Safety Service Patroller (SSP) Subject Matter Expert.
• Responsible for all aspects of the Safety Service Patrol: to include daily operations, personnel, equipment, planning, training, safety, and logistics.
• Responds and coordinates incident management with other agencies on all major incidents during their shifts.
• Work on continuous improvements for the regional SSP training and operations.
• Oversee and assist in the regional training program of all SSP personnel in both the initial and annual certifications and recertifications, participate in the training and evaluation of SSP personnel to address deficiencies and assist the SSP Manager in developing training plans to enhance the skills of personnel.
• Develop schedules for recurrent training.
• Mentor the regional SSP Leads in leadership and Standard Operating Procedures (SOP’s).
• Conducts daily shift briefings.
• Provide reports and updates to the SSP Manager of employee training status.
• Provide SSP Operator mentoring, coaching and training as necessary.
• Serve as a delegate to the SSP Manager.
• Constantly monitor shift activity for the purpose of augmenting the SSP Manager or filling the role when an SSP Manager is unavailable.
• Verification and monitor of unplanned incidents, construction, special events and any other issue impacting flow and/or motorist safety.
• Assisting the SSP Manager in overseeing and special event coordination with implementation of traffic operations plans.
• Adherence to training protocols and maintain up-to-date certifications.
• Other ad-hoc activities as assigned by the regional management team.
• Maintaining equipment, daily operations, safety, and logistics.
• Field training of SSP Trainees and participation in remedial training efforts.
• Assist in the development of SSP SOP’s and work instructions.
• Support the SSP Trainee with their ongoing skills development.
• Complete daily progress and status reports of SSP Trainees.
• Supporting and certifying core competencies of the SSP Trainee.
• Support Route coverage as needed.
• Schedule, Track and Monitor all required training.