Portal Billing Specialist

This position is responsible for ensuring that all customers are billed for services and the timeliness & accuracy of charges on customer bills. The Billing Analyst I will serve as a liaison between the Tower System, PC Scale System, Branch Locations, Collections, and Data Entry/Data Integrity. This position runs billing cycles, tracking billing reporting metrics, reporting on vendor SLA’s, producing queries & other managerial reports, and Revenue SOX documentation.

 

Key Responsibilities:

• Maintain functionality of all client’s portals and ensure the AR team gets the credentials and necessary training to access the different portals.
• Maintain status for all portal projects and assist in resolving all issues for new and existing channels and automate all processes.
• Determine all long-term objectives for site and recommend enhancements to all content according to guideline.
• Ensure compliance to all program requirements and design all solutions for new portal and assist to resolve all production issues/configurations.
• Liaise between AR and Customer service/billing to ensure the upload of invoices to the portals and all disputes get resolved in a timely manner. This includes the upload of new documentation to get invoices approved in the portals.
• Perform other assigned tasks and duties necessary to support the team.

Knowledge, Skills, Abilities and Competencies:
• Associates Degree in Accounting, Finance, Audit, Mathematics, Business, or Computer Science, is required
• Minimum 1year of work experience in Accounting (Collections, Billing, IT) role or equivalent combination of education and experience.
• Strong Tower, PC Scale, JD Edwards, MS Office (Word, Excel, Outlooks, Access, Project) experience a must
• Demonstrated success as a proactive team member able to anticipate company and users needs and/or problems along with solutions.
• Demonstrate ability to effectively communicate with others verbally and in writing.
• Ability to work independently.
• Strong quality assurance and statistical/metric reporting skills
• Possess excellent customer service skills.
• High Attention to detail and quality, action oriented, ability to work within stringent deadlines
• Strategic thinking and analytical skills required.
• Strong organizational skills with the ability to consolidate and integrate a wide range of inputs.
• High level of mathematical skills.

 

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com