Location:Petaling Jaya, Selangor,MalaysiaJob ID: R0119310Date Posted:2026-02-12Company Name:HITACHI ENERGY MALAYSIA SDN. BHD.Profession (Job Category):Quality ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunity:Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers &amp; partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install &amp; Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair &amp; Extend), to end-of-life activities (e.g., Replace &amp; Decommission). Designed to adapt to every O&amp;M strategy, services can be procured stand-alone or as part of an EnCompass™ partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain &amp; Decarbonize’ category, which includes our made-for sustainability offerings.As a Quality &amp; Continuous Improvement (QCI) Specialist, you will support the local Service business by coordinating quality activities, responding to customer‑quality issues by running robust problem-solving initiatives (RCAs) and helping drive continuous improvement using structured tools and processes. You will work closely with the Hub Quality &amp; CI Manager and cross‑functional teams to ensure consistent execution of Global or Hub Quality &amp; CI strategies and standards.How you’ll make an impact:<ul><li>You will maintain the Quality Management System and ISO 9001 certification, leading root cause analysis (RCA) and coordinating corrective and preventive actions to ensure closure within agreed timelines.</li><li>You will implement and monitor process indicators (KPIs) across the whole value chain, using tools to track performance, highlight deviations, and support internal and external audits through documentation and follow-up.</li><li>You will promote a continuous improvement culture by supporting initiatives like Kaizen events, value stream mapping, and waste identification, while tracking results such as cost savings and efficiency gains.</li><li>You will manage customer quality notifications to ensure transparency and trust, assist in evaluating risks and proposed solutions, and support customer visits or reviews related to quality topics.</li><li>You will collaborate with the local LSU and Hub QCI Managers to align with global standards, while ensuring strict adherence to internal processes, safety guidelines, and compliance requirements.</li><li>You will support capability development by sharing best practices and coaching colleagues in quality tools and basic continuous improvement methods to drive organizational growth.</li><li>You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background<ul><li>Bachelor’s degree relevant engineering studies</li><li>Minimum 2 years of experience in quality, continuous improvement, manufacturing, service, or similar roles.</li><li>Understanding of ISO9001 or other quality management systems; experience with audits. Qualification as Lead Auditor certified is extra advantage.</li><li>Trained or Certified Lean Six Sigma Green Belt .</li><li>Knowledge of continuous improvement methods, problem‑solving methodologies and project coordination.</li><li>Strong communication skills in English.</li><li>Keen leadership and strong drive to perform change management.</li></ul>More about us: We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules): <ul><li>Employer-sponsored medical plan (inc. dental care and optical) </li><li>Employer provident fund (EPF) – employer and employee</li><li>Group Term Life insurance, Group Personal Accident insurance, Group Business, Travel insurance</li><li>Hospitalization Insurance</li><li>Leave programs (Annual leave, medical leave, hospitalization leave, exam leave etc.)</li></ul>*Benefits are subject to the respective plan rules. We can provide more information during the recruitment process.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Quality & Continuous Improvement Specialist

Location:Petaling Jaya, Selangor,MalaysiaJob ID: R0119310Date Posted:2026-02-12Company Name:HITACHI ENERGY MALAYSIA SDN. BHD.Profession (Job Category):Quality ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunity:Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers &amp; partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install &amp; Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair &amp; Extend), to end-of-life activities (e.g., Replace &amp; Decommission). Designed to adapt to every O&amp;M strategy, services can be procured stand-alone or as part of an EnCompass™ partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain &amp; Decarbonize’ category, which includes our made-for sustainability offerings.As a Quality &amp; Continuous Improvement (QCI) Specialist, you will support the local Service business by coordinating quality activities, responding to customer‑quality issues by running robust problem-solving initiatives (RCAs) and helping drive continuous improvement using structured tools and processes. You will work closely with the Hub Quality &amp; CI Manager and cross‑functional teams to ensure consistent execution of Global or Hub Quality &amp; CI strategies and standards.How you’ll make an impact:<ul><li>You will maintain the Quality Management System and ISO 9001 certification, leading root cause analysis (RCA) and coordinating corrective and preventive actions to ensure closure within agreed timelines.</li><li>You will implement and monitor process indicators (KPIs) across the whole value chain, using tools to track performance, highlight deviations, and support internal and external audits through documentation and follow-up.</li><li>You will promote a continuous improvement culture by supporting initiatives like Kaizen events, value stream mapping, and waste identification, while tracking results such as cost savings and efficiency gains.</li><li>You will manage customer quality notifications to ensure transparency and trust, assist in evaluating risks and proposed solutions, and support customer visits or reviews related to quality topics.</li><li>You will collaborate with the local LSU and Hub QCI Managers to align with global standards, while ensuring strict adherence to internal processes, safety guidelines, and compliance requirements.</li><li>You will support capability development by sharing best practices and coaching colleagues in quality tools and basic continuous improvement methods to drive organizational growth.</li><li>You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background<ul><li>Bachelor’s degree relevant engineering studies</li><li>Minimum 2 years of experience in quality, continuous improvement, manufacturing, service, or similar roles.</li><li>Understanding of ISO9001 or other quality management systems; experience with audits. Qualification as Lead Auditor certified is extra advantage.</li><li>Trained or Certified Lean Six Sigma Green Belt .</li><li>Knowledge of continuous improvement methods, problem‑solving methodologies and project coordination.</li><li>Strong communication skills in English.</li><li>Keen leadership and strong drive to perform change management.</li></ul>More about us: We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules): <ul><li>Employer-sponsored medical plan (inc. dental care and optical) </li><li>Employer provident fund (EPF) – employer and employee</li><li>Group Term Life insurance, Group Personal Accident insurance, Group Business, Travel insurance</li><li>Hospitalization Insurance</li><li>Leave programs (Annual leave, medical leave, hospitalization leave, exam leave etc.)</li></ul>*Benefits are subject to the respective plan rules. We can provide more information during the recruitment process.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Quality & Continuous Improvement Specialist

About the Job

About the Company

HITACHI ENERGY

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