Eurofins

Customer Services Executive (Testing)

Ho Chi Minh City, VN

In-personFull time roleEarly Career

3 months ago

About the Job

  • Follow up and monitor testing request by applicant. /Theo dõi và giám sát yêu cầu thí nghiệm của người yêu cầu.
  • Communicate and Co-operate with Customer and Lab to work procedure smoothly/ Giao tiếp và hợp tác với Khách hàng và Phòng thí nghiệm để làm việc theo quy trình một cách trôi chảy.
  • Review test application & prepare worksheet for lab section/ Xem xét áp dụng thí nghiệm & chuẩn bị bảng tính cho phần thí nghiệm.
  • Distribute testing report to customers/ Gửi báo cáo thí nghiệm cho khách hàng.
  • Establish and maintain good relationship with customers. / Thiết lập và duy trì mối quan hệ tốt với khách hàng.
  • Deal with complaints regarding the customer feedback. / Giải quyết các khiếu nại liên quan đến phản hồi của khách hàng.
  • Monitor testing job and progress/ Giám sát công việc kiểm thử và tiến độ.
  • Update client’s requirements. /Cập nhật yêu cầu của khách hàng.
  • Cooperate with sales & finalization staffs for job proceeding. / Phối hợp với nhân viên kinh doanh & quyết toán để triển khai công việc.

About the Company

Eurofins Logo

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box">&nbsp;</div> </div>

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