Coordinator, PLT Education Systems

Position: Coordinator, PLT Education Systems 
Supervisor: Director, Education & PLT Network  

Location: Washington, DC (hybrid)                                      
Status: Fixed Term [1 year parental leave role], Full-time, Non-Exempt from Overtime (subject to extension based on funding and individual performance) 

ABOUT OUR ORGANIZATION: 

The Sustainable Forestry Initiative® (SFI®) is a non-profit leader dedicated to advancing sustainability through forest-focused collaborations. A key driver of SFI’s success is its ability to engage diverse communities to deliver across its 4 pillars: Standards, Conservation, Community, Education. At SFI, we aim to foster a culture where everyone feels valued, empowered, and supported in advancing sustainability through forest-focused collaborations. 

Project Learning Tree (PLT), SFI’s education program, advances environmental education, forest literacy and career pathways using trees and forests as windows on the world. Our award-winning resources offer a lifetime of learning from early childhood through adulthood. Our wide and diverse PLT Network provides professional development for educators and opportunities for young people to explore nature and the diversity of green careers in the forest and conservation sector. Together, we are growing future forest and conservation leaders. 

ABOUT THE ROLE: 

The Coordinator, Education Systems advances SFI’s mission by supporting goal areas for the education pillar including Program Research, Delivery and Reporting. Results will help SFI communicate the impact of our education and outreach programs, provide benchmarks to evaluate future performance, and reveal new opportunities to enhance impacts, grow partnerships, and secure funding. This work will be accomplished with the support and direction of multiple SFI Education Pillar staff.  

ESSENTIAL JOB FUNCTIONS:

Network Relationship and Operational System [35%] 

• Coordinate the planning and execution of webinars and lead participant follow-up to deliver relevant and useful content to PLT delivery partners and PLT Network.
• Deliver timely, responsive, and quality service to all PLT customers on an ongoing basis.
• Coordinate all maintenance of operational systems, including sales, inventory and fulfillment, revenue sharing tracking and disbursement, and assisting sales and gathering data for financial and sales reporting.
• Provide direct customer support and troubleshooting for customers and delivery partners related to our online learning management system (Litmos LMS).
• Support PLT Annual Conference in technology set up, registration, session and program evaluation, and any other support as needed.
• Provide day-of meeting support for Education pillar meetings and events. 

Program Research and Strategy [20%]:

• Coordinate strategic data analysis and impact communications to implement programs and initiatives with funding partners.
• Lead on aggregation, analysis, and visualization of evaluation, performance, and strategy data for individual states, provinces, and countries, nationally, and internationally for overall organizational impact and evaluation.
• Support additional evaluation strategies and data collection & analysis as needed. 

Program Delivery and Reporting [20%]: 

• Review, document, and implement content updates for learning management system and website.
• Provide support for maintaining and improving logistics and IT systems, including e-commerce sites, warehouse management, internal and external program webpages, and analytics dashboard.
• Support the strategic cross-border integration of data and operational systems. 

Operations and Administrative Support [25%]: 

• Provide support for external Education conferences, including managing supplies and shipping.
• Provide support to SFI operations including managing supplies and shipping for all SFI pillars.
• Perform other duties as requested. 

SUPERVISORY RESPONSIBILITIES: 

This position will not initially have direct employee supervisory responsibilities. 

PHYSICAL DEMANDS / TRAVEL REQUIREMENTS: 

SFI is committed to providing reasonable accommodations to enable individuals with disabilities to perform essential job functions. Physical requirements include the ability to work from a desk at a computer for prolonged periods of time. Occasional lifting/carrying of up to 25 pounds. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions.

This position requires occasional travel to the US and Canada, up to 15% of time. 

WORK LOCATION: 

This is a hybrid role. The successful candidate will be required to work from SFI’s office in Washington, DC two days per week, with Tuesdays and Wednesdays as designated in-office days. For the remaining days of the week, you may choose to either work from the office or remotely from your home. SFI reserves the right to increase in-person days to three or more days per week in the future. 

WHAT YOU BRING: 

Education and Experience  

• Bachelor’s degree from an accredited college or university required, with a degree in an education field or Associate’s degree with 3+ years of experience specifically in formal education preferred.
• At least 2 years of work experience required. Paid or volunteer experience in formal or nonformal education would be an asset.
• Proficiency in information systems and technology, including Microsoft Office suite and WordPress required; advanced level of expertise with Microsoft Excel preferred; capacity to learn new applications quickly and independently required.
• Experience working with Salesforce would be an asset.
• Prior experience/awareness of project management, grant management & reporting, or writing & editing would be an asset.
• French or Spanish language proficiency would be an asset.

Key Competencies 

Functional Expertise 

• Analytical and detail oriented; comfortable with numbers and analyzing data
• Shows a hunger for learning and the ability to “ramp-up” quickly on new projects/tasks
• Serves as a “utility” player – is able and willing to provide support across the organization, and is seen as accommodating and service-oriented 

Bandwidth Management 

• Manages multiple projects and seeking guidance from supervisor or pillar head to prioritize effectively, as needed 

Relationship Management 

• Demonstrates professionalism and service-orientation with internal staff and external parties
• Consistently models behavior in support of a positive, collaborative, and respectful culture 

Leadership 

• Takes initiative to identify what needs to get done even if not asked to do so, seeking guidance before moving forward
• Is inquisitive and responsive to questions; contributes to an environment where curiosity and asking questions are rewarded 

Communications 

• Confidently and respectfully communicates with colleagues at all levels of SFI, ensuring that interactions are consistently viewed as positive, professional and meaningful exchanges
• Proactively communicates status/keeps stakeholders apprised of key information 

Administrative and Financial Responsibilities 

• Consistently completes operational responsibilities on a timely basis.
• Effectively uses organizational technologies, such as Salesforce, Zoom, MS 365, and software specific to position, and continuously seeks opportunities improve technological proficiency.

COMPENSATION & BENEFITS: 

We are committed to equity in our salary practices. The salary range for this position is $54,000 to $64,000; the successful candidate’s actual salary will depend on a number of factors, including geography, education/training, experience, time-in-role, management qualifications (as applicable), and skillset.

We are proud to provide our employees with a collaborative, dynamic, and rewarding professional experience, with a competitive compensation and benefits package and growth opportunities. Our benefits include (but are not limited to):

• Medical, dental, and vision coverage for you and your family.
• Retirement plan with generous employer contribution and additional matching contribution up to 11% of your salary, provided you also contribute 4%.
• Paid Time Off – generous vacation policy ranging from 2 weeks to 5 weeks, increasing with experience, all federal holidays, plus 4 floating holidays annually that may be used to observe additional religious, cultural, or traditional occasions that are meaningful to you, and 12 sick days annually.
• Educational assistance and investment in professional development.

APPLY: 

Applications will be reviewed on a rolling basis until we find the right candidate. If you’re interested, apply promptly—early applicants will be prioritized.

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OUR COMMITMENT TO EQUAL OPPORTUNITY: 

SFI is proud to provide our employees with a collaborative, dynamic, and rewarding professional experience, with a competitive compensation and benefits package and growth opportunities. We are committed to creating a diverse environment and being an equal opportunity employer. Our team represents a broad range of cultures, education, disciplines, and work and life experiences, and we strive to leverage these differences in our daily work. We will not discriminate against any employee or applicant on the basis of race, color, national origin, religion, age, gender, gender identity or expression, sexual orientation, disability, or any other protected characteristic. We believe in creating an empowered and supportive team that is committed to advancing sustainability through forest-focused collaborations.  

Learn more about SFI Staff Culture, read our Diversity, Equity and Inclusion Policy, and review our Indigenous Relations Commitment.