Trade-in Operations Intern

Your Mission (If You Accept): 🚀

• Some missions can differ a bit depending on the scope choosen (Customers, Sellers or Expansion).


Play a key role in ensuring Trade-In performance reaches targets on a daily / weekly / monthly basis by:
• Tracking and monitoring KPIs to help the team understand performance drivers and take relevant actions: you will support the team in regular reporting, one-off analyses on specific topics and continuous improvement of reporting and tools 
• Being in charge of key operational processes and checks to ensure a steady performance and customer satisfaction


Support the team on major projects  - examples of projects and topics you could work on:


• Improving efficiency through automation (simplify / automate processes, reportings, analyses, alerting …)
• Build new or improve existing processes, tools and reports on ad-hoc projects (quality control, customer care, pricing, …)
• Participate in structuring large projects by identifying opportunities (benchmark, research, …), setting up action plans, identifying stakeholders (within teams such business development, marketing or product), defining timelines and success factors and regularly following up on progress

You’re At The Right Place If: ⭐

• You are looking for a 6-month internship
• English is no-brainer (fully professional capability). If you’re extra cool and speak more languages (French, German, Spanish), bonus points for you!
• Expansion Operations role: English and French are mandatory
• You have advanced analytical and data manipulation skills and exceptional attention to written, visual, and quantitative detail
• You have advanced Gsheet skills (incl. pivot tables, complex formulas, …) ; you have basics of SQL - or willingness to learn during the internship ; VBA, Zapier and any automation or visualization tool/software is a big plus
• You are eager to test and learn by yourself and to proactively identify areas of improvement and implement solutions
• Ideally you have previous experience as a business analyst, country or category manager, operations manager (logistics, customer care, …), seller success manager, investment banking or consulting intern/junior and you are looking for a hands-on experience allowing you to have a concrete impact on the business.

About The Internship: 📜

• Start date: July 2025
• Duration : 6 months 
• Full-time internship (35h/week)
• Location for Customers & Sellers Operations roles: Paris (France) or Bordeaux (France) or Barcelona (Spain) - to be discussed.
>> Expansion Operations role: Paris only.

Recruitment Process: 🚦

• Video-call Interview with the Talent Acquisition Specialist
• Business case (live) with a member of the team
• Skills & cultural fit interview with the direct manager