Eurofins
Assistant administratif et commercial (H/F) – CDD 3 mois
About 1 month ago
About the Job
Pour renforcer notre équipe Support Clients France, nous recherchons un(e) Assistant administratif et commercial (H/F) en CDD, pour une durée de 3 mois renouvelable.
Rattaché(e) au Responsable Support Clients France, vous apporterez votre soutien aux équipes commerciales et relation client à travers les missions suivantes :
- Assistance aux Commerciaux dans le suivi et la gestion de la relation clients :
- Contacter les clients dans le cadre d’actions de communication ciblées ;
- Réaliser les relances téléphoniques aux clients dans le cadre du recouvrement, en coordination avec les équipes internes.
- Assistance aux Chargés de Clientèle :
- Gérer les demandes entrantes des clients : contrats, réclamations, suivi des dossiers, etc. ;
- Créer, modifier et mettre à jour les données clients dans le CRM ;
- Mettre à jour les demandes provenant des équipes commerciales et transmettre les informations nécessaires au paramétrage des conditions commerciales dans nos outils internes ;
- Contribuer à la production de tableaux de bord et outils de suivi pour la Direction Commerciale.
About the Company

Eurofins
<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box"> </div> </div>
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