About the Job
Dans le cadre d'un CDD de remplacement, vous serez rattaché(e) à l'équipe chargée des relations clients, vous serez amené(e) à mener certaines missions en autonomie.
Le/la Chargé.e de Relations Clients, aura pour missions de participer à l’activité commerciale du site en :
- Effectuant la gestion des Non Conformités à réceptions
- Organisant les échanges téléphoniques et mails avec les clients
- Effectuant le suivi des réclamations clients
- Participant à des projets d'amélioration continue
- Garantissant la satisfaction des clients tout en veillant au respect des procédures et des délais de traitement.
- Prospectant téléphoniquement les clients de la zone de chalandise
About the Company

Eurofins
<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box"> </div> </div>
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