Eurofins
Chargé de Comptes Clients (H/F) – CDD 8 mois
25 days ago
About the Job
Dans le cadre d’un remplacement de congé maternité, puis de congé parental, nous recherchons un(e) Chargé de Comptes Clients (H/F) pour un CDD de 8 mois.
Sous la responsabilité de la Responsable de Business Unit, vous serez l’interlocuteur(trice) privilégié(e) des clients de votre portefeuille et assurerez le suivi de leurs demandes, en garantissant un service de qualité.
Vos principales missions :
- Gestion des demandes clients:
- Répondre aux sollicitations des clients et évaluer la faisabilité de leurs demandes ;
- Elaborer les devis ;
- Effectuer le suivi des demandes clients ;
- Tracer les demandes clients dans le logiciel CRM ;
- Interagir avec les équipes techniques du service afin de répondre aux mieux aux demandes clients.
- Administration des Ventes :
- Enregistrer les commandes ;
- Déclencher les facturations et les envois dans les délais impartis ;
- Organiser l’archivage des documents pour une traçabilité efficace.
- Relation client et amélioration continue :
- Accompagner l’ingénieur commercial dans les relations clients ;
- Participer à l’amélioration continue des processus internes et à l’optimisation de la qualité du service.
About the Company

Eurofins
<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box"> </div> </div>
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